Apply for Go back
#7 Leading and managing change
To earn this Open Badge, you should use the resources on our Step into Leadership website to help you meet the criteria below. You may also wish to reflect on other leadership learning you have undertaken that contributes to you meeting the criteria e.g. a formal leadership programme you have undertaken or leadership learning that has been delivered by your organisation.
Provide evidence that you are able to:
- understand the wider context for change and identify adaptive changes which enable teams and services to respond to new needs, demands and expectations
- clearly communicate the rationale for change to staff and inspire commitment to the change process
- use a range of communication approaches to ensure that all those impacted by the change feel informed and involved in the process
- identify and be responsive to the impact of change, loss and uncertainty while still ensuring progress in the desired direction
- sustain personal resilience and openness in the face of anxiety, conflict or hostility
- tolerate uncertainty and the risk of failure while supporting creativity, innovation and experimentation within teams and services
- ensure that staff retain a clear focus on people who use services, families and carers while adapting to change and discontinuity
- provide a range of channels for staff to provide feedback on change
- communicate proactively with senior managers to identify issues and risks that may be generated by change, particularly where this is likely to have a negative impact on service viability, or on the quality of services provided.
Submit your application
The SSSC Open Badge system relies on trust. We trust that the evidence you provide will be of your own work and based on your own skills and knowledge. By submitting an application you agree to the following statement: "In studying and completing the activities for this badge, I confirm that all the work provided as evidence will be my own." The SSSC will revoke a badge if the evidence provided is discovered to have been the work of someone else.Your evidence, name, and email address will be sent to the organisation who issue this badge