Home

Accessibility

This accessibility statement applies to mylearning.scot – the Scottish Social Services Council MyLearning website.

This website is run by the Scottish Social Services Council (SSSC).

We’ve made the website text as simple as possible to understand.

My Computer My Way and AT Hive has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible. You can see a full list of any issues we currently know about in the Non-accessible content section of this statement.

Some external links may direct you to pages which are not fully accessible. Other SSSC websites that you may be directed to have been made as accessible as possible and accessibility statements are provided on these sites. Resources that you may be directed which have not been produced by the SSSC may not be fully accessible.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 30 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us at: [email protected].

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

If you are in Northern Ireland and are not happy with how we respond to your complaint you can contact the Equalities Commission for Northern Ireland who are responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’) in Northern Ireland.

Contacting us by phone or visiting us in person

Our offices have audio induction loops, or if you contact us before your visit we can arrange a sign language translator or other support to help you complete the service in person.

Find out how to contact us on the SSSC contact us page.

Technical information about this website’s accessibility

The SSSC is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines 2.2 AA standard.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

We have not identified any areas of the website that are non-compliant with the regulations and are not otherwise covered by exemptions. If you find an issue that we have yet to identify, please contact us using one of the routes described in the ‘Reporting accessibility problems with this website’ section of this statement.

While the MyLearning website is compliant, external resources that you may be pointed to resources that may not be compliant – such as resources developed by external organisations. In the event you experience resources that are not compliant by external organisations, accessibility concerns should be directed towards them. You will find their email on the organisation’s webpage which can be found on the resource pages.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

3rd party content

Some of our services include third party content which we have no control over such as external resources you are directed to that are not produced by the SSSC. The accessibility regulations do not require us to manage these kinds of content, but if you have a problem with any of the content hosted on this website, please contact us using the methods above and we will try to help.

Video content

We do not plan to add captions to resources that contain live video streams because live video is exempt from meeting the accessibility regulations. We also have some existing pre-recorded video content that was published before the 23rd September 2020. This content is also exempt from the regulations. All new video content we produce will have appropriate captions, audio descriptions and transcripts as necessary.

Preparation of this accessibility statement

This statement was prepared on 21 August 2024.

This website was last tested on 15 August 2024. The test was carried out by SSSC. The testing included manual testing, semi automated testing and automated testing, and screen readers.