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Health and Social Care Standards: Responsive care and support
Responsive care and support is a key principle in the Health and Social Care Standards.
When I receive responsive care and support:
- my health and social care needs are assessed and reviewed to ensure I receive the right support and care at the right time
- my care and support adapts when my needs, choices and decisions change
- I experience consistency in who provides my care and support and in how it is provided
- if I make a complaint it is acted on.
This is one of six badges that contribute towards the Health and Social Care Standards: Awareness badge.
To achieve this Open Badge you should:
- watch the instruction video tutorial if you have not already done so
- choose any three of the headline standards from the Health and Social Care Standards and, for each of these, tell us what you will do to help achieve the statements listed under responsive care and support (150 words minimum)
- discuss your choices with your manager/supervisor/colleagues and tell us something about this discussion (50 words minimum).
We will decline applications that do not provide enough evidence showing how you have met these criteria.
Submit your application
Terms and conditions
1. I have read, understood and completed all activities listed in the badge criteria. The evidence I have provided answers each question from the criteria.
2. I confirm that the evidence I have submitted is free from personally identifiable information of others. Nobody can be identified, directly or indirectly, from any examples I provide.
3. I wrote or recorded my evidence and I have not copied it from anywhere else. The core content, ideas and examples are my own original work. I agree that I will only use AI tools under the rules outlined by the SSSC, and if I do so, I will explicitly declare this use in my submission and provide a valid link to the chat history for the assessor to review.
4. I give consent for the SSSC and the people I share this badge with to use plagiarism and AI detection tools to validate the authenticity of the evidence I have submitted.
5. I understand that it may take up to 28 days to assess my application and that feedback cannot always be provided if it is unsuccessful.